Il vous manque une pièce chez un autre fabricant ? Do you need a replacement for a puzzle from another manufacturer ? In that case, please contact the Customer Service by clicking here. In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Art Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Castorland Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
In order to receive replacement pieces for your Clementoni puzzle, please fill in the following form on the manufacturer's website:
https://en.clementoni.com/pages/assistence.
If you have a Cobble Hill Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Cubic Fun Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a D-toys Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
In order to receive replacement pieces for your Educa puzzle, please fill in the following form on the manufacturer's website:
If you have a Eurographics Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Falcon Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Gibsons Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Grafika Puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
In order to receive replacement pieces for your HCM Kinzel Puzzle, please fill in the following form on the manufacturer's website:
If you have an issue with a Heye puzzle, please contact the manufacturer directly using the corresponding contact form:
If you have a Jumbo puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a King International puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
In order to receive replacement pieces for your KS Games puzzle, please fill in the following form on the manufacturer's website:
If you have a Larsen puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Master Pieces puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Nathan puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Noris puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Piatnik puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
In order to receive replacement pieces for your HCM Kinzel Puzzle, please fill in the following form on the manufacturer's website:
If you have a Puzzelman puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you are missing pieces to a Puzzle Michèle Wilson Puzzle, please contact the customer service directly in order to receive replacement pieces or a replacement copy.
In order to do so, please write an email including the following to
contact@pmwd.fr.
1. The puzzle's title and or article number
2. Your name and address for the delivery of a replacement puzzle or pieces
3. Your phone number in case of questions
4. A photo of the assembled puzzle showing where the piece or pieces are missing
If you are missing pieces to a Ravensburger puzzle, simply fill in the following contact form for the replacement parts service on the manufacturer's website: https://www.ravensburger.co.uk/en-GB/service/replacement-parts.
Ravensburger unfortunately can't provide replacement pieces for puzzles with less than 9000 pieces, but they will send you a replacement copy.
If you are missing a piece or pieces to a Schmidt Spiele Puzzle, please contact the manufacturer directly by writing an email including the following information to kundenservice@schmidtspiele.de.
1. The puzzle's title and or article number
2. Your name and address for the delivery of a replacement puzzle
3. Your phone number in case of questions
4. A photo of the assembled puzzle showing where the piece or pieces are missing
If you have a Sunsout puzzle with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
If you have a Trefl puzzle with missing pieces, please follow the instructions on the following page in order to receive a replacement copy of your puzzle (like most manufacturers, Trefl unfortunately can't replace individual pieces):
https://www.trefl.com/en/complaints-puzzle.
If you have a White Mountain Puzzles with missing pieces, please contact our Customer Service by clicking here
In order to allow us to process your request quickly, please indicate your order number as well as the puzzle’s article number, and include a photo that shows the assembled puzzle in full.
Replacement pieces for Wrebbit puzzles can be requested through the following form:
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