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Free 3-day UK delivery
on orders
over £50

Welcome to the information area

Delivery methods

After entering your delivery address and choosing your shipping method, shipping costs will be calculated automatically in your cart.

Home delivery
FedEx
£4.99    
Receive your package between Monday, May 04, 2026 and Tuesday, May 05, 2026
Secure payment
We accept the following payment methods:
Credit card
Secure payment by SSL encryption
Data protection guaranteed
Paypal
Secure payment by SSL encryption
Data protection guaranteed
Loyalty Program

At Puzzle.uk, every purchase is rewarded.

Our loyalty program allows you to accumulate points with each order and convert them into british pounds, to use freely on your future purchases.
And best of all, it's unconditional :)

Earning points is so simple...

1£ spent

= 1 point

Newsletter Subscription

= 10 points

Convert your points to british pounds from your customer area whenever you want.

80 points

= in your wallet

200 points

= in your wallet

400 points

= 20£ in your wallet

Additional loyalty offers all year round

All year long, Puzzle.uk offers you special deals to earn even more points: doubled points during certain periods, on selected brands or offers.

These temporary promotions will allow you to accumulate even more points and fully enjoy your benefits :)

Point accumulation is capped at 400 points. Loyalty points are valid for 1 year from their acquisition date. The program does not apply to discounted products or promotional offers, shipping costs, or orders using a promotional code. Points can be converted to british pounds from the customer area and credited after customer validation once the legal 45-day withdrawal period has elapsed.

Referral Program

Invite your friends and earn loyalty points!

Each referral lets you collect points that can be converted into euros and used on your future orders.

How does it work?

For the sponsor: I refer and I earn points

You have a personal referral code linked to your customer account that you can share with your referees. For each validated referral you receive additional points.
The more you refer, the more points you accumulate!

1 to 4 referrals

= 80 points per referral

5 to 9 referrals

= 100 points per referral

10 referrals and more

= 120 points per referral

Points are credited after the referred person's first valid order.

For the referred: they receive an immediate discount and credited points

They receive a code from their sponsor to enter at checkout and benefit from 10% immediate discount on their first order, as well as 40 points credited to their Loyalty account!

I become a referred

= 10% discount + 40 points

The accumulation of points is capped at 400 points. Loyalty points are valid for one year from the date of acquisition. The loyalty program does not apply to discounted products, promotional offers, shipping fees, or orders using a promo code. Points can be converted into euros from the customer area and are credited after validation, following the statutory withdrawal period of 45 days. Referral points are credited when the referred person places their first order. The 10% discount is valid only on the referred person's first order. Referrals are strictly personal. Any self-referral, creation of multiple accounts (same email, name or billing address) or fraud will result in cancellation of the benefits and the related orders.

Contact customer service
A question? A problem?
Our customer service team will be happy to help you.
Customer service

Customer service

Please fill in the following form to contact us
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You are a professional and need a quote for bespoke jigsaw puzzles (minimum of 20 copies)?
Contact us at : 
 sales-pod@alize-group.com

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